Legal

Privacy Policy

Last updated: February 2026

1. Who this policy covers

This policy applies to creators (who run storefronts and AI Twins on Twin in Bio) and end users (visitors, fans, and customers who browse storefronts, chat with AI Twins, or book consultations). Sections marked "End users" below apply specifically to consumers of creator storefronts.

2. Information we collect

We collect the following types of information:

  • Account information (creators): Name, email address, password, social media handles.
  • Waitlist information: Name, email address, and optional social handles submitted via the waitlist form.
  • Creator content: Videos, posts, product opinions, and public social media content used to train your AI Digital Twin.
  • Product data: Product listings, pricing, images, and descriptions you add to your storefront.
  • Conversation data: Interactions between fans and your AI Digital Twin for improving response quality.
  • Usage data: Analytics on page views, product clicks, and platform usage patterns.

3. How we use your data

  • Operating and maintaining your Digital Twin and storefront.
  • Processing waitlist signups and sending you access-related communications.
  • Improving our AI algorithms and recommendation systems.
  • Sending you account-related communications.
  • Analyzing usage patterns to improve the Platform.

4. What we don't do

  • We never sell your personal data to third parties.
  • We never use sensitive personal data (health, financial, private messages) for AI training.
  • We never share your private account information with other creators or fans.

5. Data sharing

We only share data with service providers necessary to operate the Platform, including hosting, email delivery, and payment processing providers.

6. Your rights

You have the right to access, correct, or delete your personal data. Contact us at privacy@twininbio.com to exercise these rights.

7. Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, and regular security audits.

8. Contact

For privacy-related questions, contact us at privacy@twininbio.com.